> ## Documentation Index
> Fetch the complete documentation index at: https://docs.rails.xyz/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQs

> Frequently asked questions about the Rails API

## How do I verify outcomes and safely retry for create/cancel?

When the server is unable to process your request or there are transient network issues, it may return an HTTP 500 (Internal Server Error) or miss/delay acknowledgment/confirmation responses for create/cancel requests. Use the following steps to verify the outcome and decide whether to retry:

* Check order status by [Polling Order Status](/latest/perps/guides/open-orders#polling-order-status).
* Wait a reasonable amount of time (e.g., 3 seconds) before checking the order status so the request has time to be processed.
* If an order to be created is stuck in `pending` status for too long (e.g., 30 seconds), cancel the order and retry creation.
* If an order to be cancelled is still `active` after a reasonable wait time (e.g., 3 seconds), retry cancellation since the initial cancel request may have been lost.